Revised visitor regulations - COVID 19

Due to the exceptional circumstances regarding the Covid-19 virus, and in accordance with government guidelines, the musée Rodin has implemented specific measures to provide the best and safest possible visitor experience. In  the  event  of contradictions with our pre-existing visitor regulations, these revised regulations will prevail. They will come into effect from July 7th, 2020 for the Musée Rodin in Paris. The musée Rodin in Meudon remains closed.

Réservation en ligne conseillée
 Online ticket purchase is recommended

Masque obligatoire
 Masks are compulsory for all visitors aged 11 and over

Gel hydroalcoolique
 Hand sanitizer at your disposal

Distanciation sociale
 Social distancing, safety and directional instructions are displayed throughout the visit

Vestiaires fermés
 The cloakrooms are closed

 

FACE MASKS

Face masks are compulsory for all visitors aged 11 and over. Any visitor without a mask will be refused entry to the museum. Masks must be worn for the duration of thevisit.  Masks are recommended but not compulsory in the museum's outdoor spaces,  provided  the other  preventive measures are adopted (handwashing  and social distancing). Masks are not provided by the musée Rodin; visitors must bring their own.

TICKET INFORMATION

Visitors are encouraged to buy their tickets online before coming to the museum. Tickets are sent by email and can be shownon smartphones. There is a dedicated queue for visitors with-tickets. The musée Rodin also has two automatic ticket dispensers (payment by bank card only). To avoid the handling of cash, visitors are encouraged to pay by bank card whenever possible. Visitors who cannot pay by bank card or who wish to buy a Paris Museum Pass or membership card should go to the museum ticket desk.

AUDIOGUIDE

Audioguides and headphones are open for sale. The equipment is disinfected between each user.

VISITOR GUIDELINES

Visitors  are  requested  to  respect  the groundmarkings and adopt the government-recommended preventive measures inside the museum. Hand sanitizer is available at the museum  entrance and  throughout the visit. All visitors should wash their hands before entering the museum. Inside the museum, visitors are requested to keep a distance of at least 1metre from other people. Anyone with a temperature or any otherCovid-19 related symptoms should postpone their visit.

MUSEUM ADMISSION

To maintain safe social distancing, we have reduced the number of visitors allowed inside the museum at any one time. A specific queuing system has been introduced with social distancing indicators. This may impact the waiting time for entry to the Hôtel Biron and the museum shop.

CLOAKROOM

The cloakroom of the musée Rodin in Paris is closed. For  the  time  being,  objects that  previously  had  to  be  left  in  the  cloakroom (article  9 of  the  Visitor Regulations) are no longer allowed inside the museum. In the event of rain, umbrellas may be the only exception to this rule.

DISABLED VISITORS

To avoid transmission of the virus, the tactile booklet and gloves that were provided for visually-impaired visitors are temporarily unavailable. On  request  from  the  museum  staff, wheel chairs  and folding  stools  are  available  for  loan;  they  are disinfected after every use. Accessible toilets for disabled visitors are available in the museum’s sculpture garden.

GROUP VISITS

To  avoid  crowding,  group  visits  (for  over  10  people) can be  booked in  limited  time  slots.  For safety reasons, any group that arrives at the museum without an online reservation will be refused entry. For further information, please contact: reservation@musee-rodin.fr

APPLICATION OF THE REVISED VISITOR REGULATIONS

Any visitors who do not comply with these revised visitor regulationsmay beasked to leave the museum. Their admission fee and / or any other expenses in the museum will not be refunded.